Installation Coordinator
Reports to: Installation Manager
Position Summary:
TTX Mission Statement:
To be a family that demonstrates extraordinary passion, hard work, and integrity with steadfast loyalty and support for those we serve: our employees, our communities, and our customers.
General Responsibilities:
• Provide professional, courteous, and effective interaction with customers and customer’s
representatives for the purpose of successful job completion.
• Provide professional, courteous, and effective interaction with TTX installation personnel
and subcontractors.
• Provide constructive feedback and suggestions that could improve TTX performance and TTX
customer satisfaction.
• Provide proactive problem prevention and resolution.
• Provide quality control over the installation and start-up phases of the project, including safety.
• Provide feedback to TTX regarding design, installation, purchasing, fabrication, and
subcontractor strengths and areas needing improvement.
• Travel 5-15 days a year on short trips to fulfill the obligations as described below.
• Attend the weekly service meeting.
• Attend the bi-weekly installation meeting.
• Attend the monthly TTX/MTX meeting.
• Read and follow written and verbal instructions.
Primary Job Responsibilities:
• Participate in the data collection of performance metric related data comparing installation
budget to actual.
• Participate in the data collection of performance related data for existing contractors a minimum
of once a year using a digital “report card” to track contractor performance over time.
• Perform the duties of the travel coordinator when out of the office.
• Update and maintain the detailed installation personnel plans using the Excel Installation
Manpower Sheet.
• Solicit shop personnel for system and service work.
• Investigate day to day problems as they are identified and provide timely resolution.
• Work with Service Department to determine what resources are needed for service projects.
• Assist Installation Leadman to coordinate tools with Maintenance for installations.
• Communicate with Install, Service, Accounting, and Production on personnel traveling.
• Follow safety procedures and reporting requirements, including participating in all required
safety training.
• Keep up to date with training records and facilitate with training renewal where needed.
Requirements:
• High school diploma or equivalent.
• Minimum of 5 years of related experience.
• Must be willing to travel on short trips.
• Must be willing to travel internationally.